At GiveMeAMin, every order is prepared with care and attention to detail. Our products often include perishable items, customised arrangements, and limited-edition packaging. For this reason, all purchases are final, non-exchangeable, and non-refundable.
1. Non-Returnable Items
- Due to the nature of our products, we cannot accept returns or exchanges once an order has been delivered.
- This includes all floral arrangements, food items (chocolates, nuts, dates), preserved flowers, and customised gift boxes.
2. Damaged or Incorrect Products
If you receive a product that is damaged or incorrect:
- You must notify us within 24 hours of delivery.
- Email us at create@givemeamin.com or call +971 50 2818 311 with photos and order details.
- Our team will review the case and advise on the next steps.
3. Refunds
- As a policy, we do not provide refunds once an order has been confirmed and processed.
- Any exceptions are at the sole discretion of GVM Trading FZ-LLC and will be communicated in writing if approved.
4. Exchanges
We do not accept exchanges for any products.
5. Contact Us
GVM Trading FZ-LLC
Email: create@givemeamin.com
Phone: +971 50 2818 311